PlayDay Terms of Use 2026 | UK Players

You must be at least 18 years old, or the legal gambling age where you live if that is higher, to open an account or play. You must also be legally permitted to gamble under the laws that apply to you. By registering, you confirm that you meet these conditions and that you are playing for yourself, not on behalf of anyone else. We may ask for proof of age at any time and can suspend or close any account where age or legal capacity cannot be shown. Winnings linked to an underage or ineligible account may be withheld and any deposits handled as the law allows. Playing from a location where online gambling is not permitted is entirely your responsibility.

Registration requires a valid email address, a password, your country and your preferred currency, followed by confirmation of your age and acceptance of these terms. You must verify your email before the account becomes fully usable. Each person may hold only one account, and each household, device or payment method should be linked to a single player unless we agree otherwise in writing. All details you give must be accurate and kept up to date. You are responsible for keeping your login details private and for all activity under your account. Tell us promptly if you suspect anyone else has gained access. We may merge or close duplicate accounts and void any bonuses or winnings arising from them.

To keep the platform safe and meet our anti-money-laundering duties, we verify the identity of our players. You will need to make a first deposit and complete verification before any withdrawal is processed. We may ask for a photo ID, proof of address, proof of payment ownership and, where appropriate, information about your source of funds. Requests can also arise later, for example when activity changes or limits are reached. Documents must be clear, current and in your own name. Until we have what we need, we may restrict withdrawals or other account functions. We may refuse or reverse a transaction and report suspicious activity to the relevant authorities where the law requires.

We accept Visa, Mastercard, bank transfer, Skrill, Neteller, Paysafecard, Bitcoin, Ethereum, Litecoin and Tether, and you can hold balances in several currencies, including GBP. Deposits usually start from around £10, depending on the method. Withdrawals usually start from around £20, also depending on the method. Withdrawals must go back to a payment method held in your own name. Crypto and e-wallet payouts are typically completed within 24 hours of approval, while cards and bank transfers can take one to five business days after verification. Daily, weekly and monthly withdrawal ceilings apply, and VIP members enjoy more generous ceilings; the exact figures appear in the cashier. You can also set personal deposit limits at any time.

Our welcome package offers a 100% match on your first deposit up to £500, plus 100 free spins, with a minimum qualifying deposit of £20. Bonus funds carry a 35x wagering requirement, meaning the bonus amount must be played through 35 times before related winnings can be withdrawn. While a bonus is active, no single spin or bet may exceed £5. Bonuses generally expire between 7 and 30 days after activation, so check the live terms of each offer. Games contribute to wagering at different rates, and some may not count at all. Exact eligibility can vary by promotion, and for players in Great Britain, bonus terms must follow UKGC rules. Promo codes, where offered, are entered in the cashier or the promotions area of your account, though many offers activate automatically.

Bonuses are meant for genuine entertainment. We may withhold or cancel a bonus and any resulting winnings if we find abuse. Examples include opening multiple accounts to claim offers, exceeding the maximum bet while a bonus is active, placing opposing bets to lock in a result, using automated tools or exploiting errors, and arranging play with other players to gain an edge. Where abuse is established, we may close the account and remove the balance, within what the law allows. We assess each case on its facts and will explain our reasoning where we can. Please contact support if you are unsure whether a particular way of playing is acceptable.

Our service is not available to residents of, or players located in, the United States, France, the Netherlands, Spain, Australia, Curacao or Israel. Accessing the site from these places, or using a VPN or similar tool to disguise your location, breaches these terms. We may close accounts opened from a restricted territory, void bets and winnings, and return deposits where the law permits. Restrictions can change, and other jurisdictions may be added if local rules require it. You are responsible for confirming that online gambling is lawful where you live. Our licence is offshore rather than issued by the UKGC, so UK players should review our licence details and these terms and understand which regulatory protections apply before registering.

Our library of around 3,000 games includes slots, live casino, table games, jackpots, crash titles, game shows, video poker and scratch cards from studios such as Pragmatic Play, Play'n GO, NetEnt, Hacksaw Gaming, Nolimit City, Push Gaming, Relax Gaming, Evolution, Yggdrasil and Thunderkick. Each game follows its own published rules, which you should read before playing. Outcomes are determined by the game provider's systems, and we cannot influence them. If a malfunction or obvious error occurs, we may void affected bets and rounds. Using bots, collusion, software that predicts results or any other unfair method is forbidden. Game availability may change, and we may remove titles without notice.

An account is treated as dormant when you have not logged in or placed a bet for an extended period. In that case, we may contact you to confirm you still wish to keep the account open. If we receive no response, we may restrict access and, where our terms allow, apply reasonable administrative charges to any remaining balance. You can ask to reactivate a dormant account by contacting support, and we will carry out any checks needed before returning access to your funds. We will always try to reach you using the contact details on file first, so keeping your email address current helps protect your balance.

You can ask us to close your account whenever you like by contacting our support team, and we will settle any eligible balance once checks are complete. We offer responsible gambling tools, including deposit limits and self-exclusion, which you can activate from your account or by asking support. While self-excluded, you cannot play or receive marketing, and we will not reopen the account before the chosen period ends. We may also suspend or close an account where these terms are breached, where we suspect fraud, or where the law requires. Gambling should be entertainment only. If it stops feeling that way, please use our tools or seek independent support from a recognised UK help organisation.

You must not use our services for unlawful purposes, including money laundering or financing of any illegal activity. You must not supply false documents, share or sell your account, use another person's payment method, or attempt to interfere with our systems, software or security. Abusive, threatening or discriminatory behaviour towards our staff or other players is not tolerated. Chargebacks raised in bad faith, or attempts to reverse legitimate deposits after play, are also prohibited. Where we find prohibited conduct, we may suspend or close your account, withhold winnings to the extent the law allows, and share relevant information with payment providers, regulators or law enforcement.

We provide our services in good faith but cannot guarantee uninterrupted access, and we are not responsible for losses caused by technical faults, internet failures or events outside our reasonable control. We do not guarantee that you will win, and gambling always carries the risk of losing money, so only play with what you can afford to lose. Nothing in these terms limits any right you hold under the law that cannot lawfully be excluded. To the extent permitted, our liability to you is limited to the amount in your account at the relevant time. You are responsible for any taxes that apply to your winnings in your own country.

If you have a complaint, contact our 24/7 live chat or email [email protected] first, and we will aim to resolve it fairly and promptly. If we cannot agree, you may escalate it as described in the complaints information on our site. The governing law and the operating company named in our full legal documents determine how formal disputes are handled. We may update these terms from time to time, for example to reflect new laws, services or promotions. Material changes will be flagged on the site or by email, and continuing to play after the effective date means you accept the revised terms. This version applies in 2026.